Update: I’m challenging Gamepal to prove they don’t get every account banned. Checkout my Gamepal challenge to see if they accept.Â
I am an infrequent World of Warcraft player. I usually just play with my son when we have some free time in the evenings. But because he plays a lot more than I get the chance, I’m always lagging behind in levels. So when someone told me about a service through a company called Gamepal that will have someone else play your character when you’re not playing, that sounded great. For a few bucks I could have them play my character and catch up to my son’s level.
I hired the company to take my level 27 rouge to level 40. A small jump by the looks of most of their orders. I paid $49 for this service through Paypal.
I checked my account the next day, and I was already at level 30. That’s much better than I could have done. But on the following day I got a frantic call from my cousin, the person who refered me to Gamepal. He said I should cancel the service ASAP because his WoW account was just banned. So, when I returned home, I checked my account and saw that I was still active at level 34. I logged onto Gamepal’s chat system and canceled my account. I also quickly changed my password so they could no longer log in.
The next day I went to log in to play with my son, and sure enough I got the following message:
You World of Warcraft account has been closed.
I checked my email and saw this discouraging information
Offense: Use of Third Party Automation Software
This account has been found to have employed third party software
designed to automate many aspects of the World of Warcraft game play
experience. Such software runs contrary to the essence of World of Warcraft
and provides an advantage over other players. In addition, use of this
software can lead to exploitation and destabilization of the World of
Warcraft server economy. As such, this account has been closed and will
not be reopened under any circumstances. The recurring subscription on
the account has been disabled to prevent further charges.Please review the World of Warcraft Terms of Use at
http://www.worldofwarcraft.com/legal/termsofuse.html, which you
accepted when you installed World of Warcraft and established the account(s).
Section 2, Paragraph C details the limitations of game play
modifications and use of any third-party or “packet sniffing� software. In
addition, Section 3, Paragraph C, parts iii and iv restrict the use of any
hack, scripting or macroing software which obtains information from
World of Warcraft to gain a competitive advantage over other players.Any disputes or questions concerning this account action can only be
addressed by the World of Warcraft Account Administration department. To
learn more about how Account Administration is able to assist you,
please visit us at http://www.blizzard.com/support/wowaa/.Thank you in advance for your understanding in this matter and
respecting our position and all statutes within the World of Warcraft Terms of
Use.Regards,
Narrm
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com
This means that not only did I not move up a few levels, but the entire character that I have had for 18 months is gone.
So, what do you think Gamepal’s stance is on this? I’m sure you can guess, I’m just SOL. Now when I go to the chat, I’m blown off by being told, “You should have read our terms and conditions before signing up.â€?
But before I signed up, I logged on to their chat and asked them if there was any chance I could get in trouble from Blizzard for this. There response was just that it was going to be someone who is very good at leveling playing my character, and that it was not a violation. But as it ends up, the violation I’m actually being banned for is that their player was using some sort of automated software to play the game. Which I guess explains how they can level up so quickly.
I did some further digging and discovered this post on RipOffReport.com:
http://www.ripoffreport.com/reports/ripoff215985.htm
According to this gentleman, he purchased a ready made character account for $400, and less then a month later, the account was re-claimed by the owner. Once again Gamepal’s response to this was that he is SOL.
It seems Gamepal is good at taking money, they offer many ways to pay them through Google, Paypal, etc…, but not so good at following through on their promise to deliver the goods.
I have sent emails to them, which will obviously fall on deaf ears. So at this point all I can do is provide a cautionary tale to those who are considering using Gamepal. If you are considering making a purchase through them, be aware that everyone I have heard from, and seen from my research has been screwed by them. I cannot find any happy customers. And when they do take your money, Paypal really doesn’t offer my recourse in the situation. My advice, do not use the Gamepal service at all.
Technorati Tags: gamepal, wow, world of warcraft, banned
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Yeah that sucks! Looks like your character was reported for using a bot. Despite what gamepal.com say they do use bots to level their characters. I observed a character I had them level for me and sure enough they were using a bot.
That in itself is ok but if they use the bot badly then thats what gets you noticed and reported by another player.
Once blizzard investigate and confirm the use of the bot, you get banned.
You also need to be careful how long you leave it before you log back in after gamepal have done their levelling. this may throw a flag up a blizzard HQ. One day they see an IP from China logged in (gamepal leveler) the next day they see an IP from US or EU logged in, it may just be enough to get their suspicion up.
Anyway, I feel for you, especially since you lost other characters and gear you probably became attached to.
Yeah I feel for you mate, I just got my account banned because I got gamepal to level me a mage from 1 – 60, my account had a level 70 druid about 1k off buying epic mount, 60 priest and a few level 40 characters with about 100 days on the account that are now down the drain lol….. I guess it was stupid on my part not to have made another account and get the powerlevel then transfer the mage to my current account, then I wouldn’t have lost so much.
Anyways gampal are poor powerlevelers and no discretion is used in their service. I noticed many faults, I logged on a fiends account to watch them level the mage, I did this roughly every 4 – 8 hours for a few days and did not see them log off the account once, the account was online for 6 days straight at one stage. I believe the character got to 42.5, sure enough the account gets banned. In gamepals terms of service it states the powerleveler will only be online for duration of 12 – 16 hours per day (to stop any suspicions by blizzard) not for 100 hours. How stupid can gamepal get I mean an account that’s been online for 6 days straight of course blizzard is going to monitor this, blizzard also stated in the email they sent me that an economy exploit and flagged ips were used. Apparently gamepal used a computer with a flagged ip, I’d say they got another account banned while farming gold/transferring gold on that particular ip then logged onto my account using the same ip, which then got my account flagged. So there were numerous reasons why the account got banned by gamepals poor powerleveling abilities.
I put these complaints to gamepal in order to get an appropriate reimbursement since I lost my account with so many hours on it, thinking I had a chance on the grounds gamepal screwed up. And all they offer me is a refund of the remaining unattained levels. I think this is unacceptable and that gamepal have ripped me off due to the poor service they provided me with. I agree with the first post do not get gamepals services they are very unreliable, and even if its their screw up nothing will be done about it.
I have been hearing a few horror stories about Gamepal and their poor practices. It seems that not only do they not feel responsible for the lost account, but they won’t even refund you what you paid them. And how are we supposed to know what level they were when they got banned to get a pro-rated refund? I put in a dispute claim with Paypal, which I would think should go my way.
I ended up just buying an account from someone on Craigslist for $300. I got a couple level 60’s to play with, so now I’m way ahead of my son! My cousin did the same, but his account got banned because he used the same email. Very silly of him.
I think the best way to nail Gamepal is just being very public about the service. Let people know what happened. Write a blog posting, create forum topics, etc… I am now ranked #5 for the term Gamepal. I’m going to make sure the first page is filled with info about their crappy service.
fraud@gamepal.com
smity@gamepal.com
here are some email address i found on the Better Business Bureaus website that relate to other people being ripped off, you might want to have a crack at them for what its worth.
i also had used the power leveling service and guess wat my account got banned forever i had 8 toons on it some low and some higher i was gettn a toon leveled to 60 i play this account for 18 months and now every thing that i worked so hard for is gone how stupid of me to get the service i feel for every one that has used gamepals service cause it royally suks and they dont care wat happens as long as the receive money they all goo my advice to anyone thinking of useing any type of service from gamepal is FORGET ABOUT IT THEY WILL LOSE YOUR ACCOUNT FOR YOU.
Gamepal totally Sucks- Not only did they get my account banned (fortunately only for 72 hours instead of permanantly) but they:
1) Took about 100G from my main character,
2)sent or sold off about 200G in enchanting supplies I had on a low level alt on the same account AND
3)took 500G from another alt on the same account on a different server.
When starting the service they clearly stated that noone would log on to my other characters….yeah right.
One of the ’selling points’ of the service is that it is done by US folks…the p/l’ers that I had conversations with could barely speak english or understand me.
I wish I would have done a search on the company before paying them almost $200 to powerlevel a character.
For those of you who are investigating PL services, look elsewhere than Gamepal…THEY SUCK AND WILL RIP YOU OFF!
I do not think any of the power leveling services out there actually has USp/l’ers, because they can not pay a US worker 200 USD for 12 days of work.
I used gamepal before and I noticed they use bot so I cancel my order and try Littlepeon2004 to level up my characters because they are very honest folks. They do admit that their game masters are from Vietnam. I have no problem communicate with their game masters in game and they can understand me well enough. I am very happy with them so far although their price is little higher than other services.
I am not suggesting you to “use littlepeon2004″ but before using a service, search about them.
Also, cheap price means they are using bot or using Asia IP which easily causes your account got banned.
If they are a big company they can route the connection through a U.S. IP
Santa, you are right, but i think GamePal acts like a middle man, they subcontract their orders to many different Chinese services. So who knows which company actually does route the connection through U.S IP. Random luck i guess :-).
I have an account with 2 level 70’s and one level 55. Total gold from all characters is about 3000g.
I created a new character so my brother could play with me. He did not have the time to level his character, so I suggested he have it done through Gamepal.
So he does. About 3 days in and his character is level 31. I log in that night only to find that my main (70 paladin) has about 700g missing.
I log into my other 70 (mage) and see that there is about 400g missing.
They didn’t take anything from my level 55 Rogue.
I log into my brothers account thinking that they might have used the gold to max him out with weapons and armor.
My brothers character is now level 46 and the money is empty.
So I e-mail them, and get a reply that I need to speak to a live agent.
So I log in and speak to one of their live agents. I explain that my brothers character was empty, and two of my characters were missing a total of 1100g. The person I talked to told me that they get complaints like this every day from people who just want to get gold from them and there was nothing they were going to do about it.
BEWARE! IF YOU HAVE ALTS, TRANSFER YOUR MONEY AND ALL YOUR GEAR TO A FRIEND BEFORE YOU LET THEM INTO YOUR ACCOUNT. THEY WILL CLEAN YOU DRY AND TELL YOU THAT YOU NEVER HAD ANY OF IT IN THE FIRST PLACE!
I’m happy to see my link to my reponses from ripoffreport here since I used to work for gamepal. All you have to do is open a chargeback on gamepal on paypal and they will lose the claim. As far as emailing them, forget it, they could CARE LESS. You might as well just get your money back and be done with them. They are the most fradulent company ever, hence why I quit. They are just a middleman for chinese/philipino companies. Hope to see more people spread the word about this fradulant company! Email me if you need help=)
I’ve used Gamepal on multiple occasions and have never had a problem with it or had any interactions with anyone who had the trouble with English that these other people are talking about. Were we using the same website? I’ve never had any character or account banned and my deliveries have always been really fast. I have nothing to complain about and find it hard to believe that my purchasing experiences could be so anomalous.
I actually asked Gamepal about it the other day through their help stuff when I was buying gold, and they said the negative reviews were probably competing sites saying bad things about their service, which is fairly common in the industry. That’s kinda sad. I mean, yeah they could have just been trying to assuage my concerns, but it does make sense.
My philosophy has always been to look at the sites and read impartial reviews and talk to people myself. And ignore the sites that spam in-game. It’s worker for me so far and I see no reason to change now.
Not a Hater - Just keep using their service and see if you don’t end up banned like everyone else here. I personally know at least three people who have been banned using Gamepal, not counting the people that have posed comments here.
Not A Hater - may be a Gamepal employee rather than an actual consumer.
I purchased an account to use for guild function as really were desparate for a particular character. I followed all the instructions provided by Gamepal to ensure the account would be protected. 1 day after purchasing the account was taken back by orignal owner/hacker/Gamepal - you choose.
As anyone who has played the game is aware - to use password recovery requires a set of answers that were used to set up account. So I highly doubt it was a hacker who managed to get change the password not once but twice.
I had the account for 1 day before it was taken and I notified CRS/Recover/Accounts as instructed. I could even see the account being played using my main account. Hackers don’t join guilds as it requires interaction. The account was played by the owner over the course of 2-3 days in which it was completely stripped by the time it came back to me.
When I notified Gamepal again I never heard a response from them other than to be patient.
It has been a month now with no satisfaction. I have started a credit card fraud transaction with American Express and have been advised to notify the http://www.bbbenc.org and file a complaint. If you didn’t know - Gamepal has filed for bankruptcy before and moved its headquarters to NC where it is currently operating.
I recently purchased warcraft powerlvl’ing from http://www.gameleveling.com and yesterday my account got banned because of the same reasons, use of third party automation software. When I confronted them, they said they didn’t use any bots (not a big suprise) and they don’t pay my money back. So I urge everyone to avoid that website as well if you are purchasing powerlvl’ing.
no biggie guys,. if your account got banned, just dispute through paypal. they have no chance but giving your money back, and i’ve gotten every single cent back from them. one more lesson, Dont use powerleveling service, cuz blizzard they know what’s going on out there, and if they see anything suspicious, they will just ban your account for good.
They are a joke. I don’t know anybody who could seriously recommend Gamepal without being an actual employee. Gamepal could care less if your account gets stolen or hacked or banned, they only see $$, thats why they hire poor philipions and chinese to do everything to maximize profits. Just open a dispute on paypal and charge them back. If they get a ridiculous amount of chargebacks after a while, paypal will shut their account down.
Ive never use Gamepal but ive used Wowmine i got 30-40 nothing happend. so i got to 48. then i got more power leveling from 48-60. i had my account for a about 8 days easter moring this account has been closed for the use of third party softwear so i got on the chat with Wowmine and they gave me instrutions to get it back and they said 90% of the people get there accounts back so i emailed bliz with what they said nothing same thing i kept emailing them and they gave me more info still never got it back i got on the chat again and i told them what i did whitch is what i said and they just boot me off lol.
Can you sue someone if you purchase an account and they take it back? I mean if someone sells an account to gamepal and then take it back couldent paypal just sue them for fraud or something? The only reason why they might not be able to is because technicially it says in the eulo or agreement for blizzard or soe that you can buy/sell accounts because they are there property. But at the same time these sites do not get shut down.
If you purchase an account from paypal and the original owner reclaims it could you sue them for fraud for taking it back?…the owner I mean.? The reason I ask is that blizzard/soe says its there property so I’m not sure if you could sue someone for something that is not yours in the first place to sell.
I ran into this post when researching about gamepal and thank you all for your posts, I have definately decided against making the purchase. $400 dollars they are asking for account and thats alot to throw away if it does get taken back especially if there is no recourse.
hy …. dont buy powerleveling from POWERLEVELVIP.COM … i got my account banned for using third party softwear … and never recieve my money back ….even if i ask gold for them ! if somebody knows a fair company for powerleveling …pls tell me !
Im trying to find somewhere to sell my WOW account, i was actually looking at doing it through Gamepal, but after reading this site, im not sure it is a good idea! Can anyone recommend somewhere that wont rip me off or the people that might buy the account??
I have purchased about 10 accounts from gamepal.com without any problems. You guys know the risk of doing powerleveling, it’s your own fault if you order. Blizzard clearly says DONT ORDER POWERLEVELING. The safest way is just to buy an account off their website because they will give you the secret word and email addresses if you ask so nobody can take your account back. Very interesting posts thougn, but gamepal has been fair to me.
- KT
that sucks, I used gamepal once for gold didn’t have any problems. I’ve been using The Unknown Gamer.comthere support isn’t always available but they are definitely american and honest got a 1-60 no problems, i’d definitely recommend em.
Cody
Ouch. So I am not alone. I understand there is a certain amount of risk involved in these’s services. Gamepal.com has consistantly become worse. 3 times now I have recieved messages from them with other people’s account information by “accident.” Therefore I understand they sub-out all there PL services, also notice that their PL LiveHelp is never active, only currency. One of my accounts got banned because the PL’r sent Gold that he made from world drops on my account to his “Bank” on my server, when his bank got deleted so did my “associated account” because Blizz traced all his transactions. So it appears that they can charge so little for PL’s because they use your character to make gold for them, which they sell right back to you.
Kelly T:
Come on. Gamepal NEVER gives you the secret question answer. Even if they did, it is WORTHLESS to you as you can not access the email to recover the password. You are a liar. Gamepal does nothing but cheat people out of their money and could care less if the account got stolen back. Their company won’t last too much longer as they are on the decline.
Anyways, you can not sue over this matter. The best advice is to not purchase accounts as you have the risk of somebody stealing them back. As far as powerleveling goes, most sites are trustworthy, but most will get you banned these days.
I’ll weigh in here with my own personal experience. After Gamepal lost my account, I went on to Craigslist and found quite a few people selling their accounts for prices that ranged from reasonable to insane. I ended up purchasing an account with a couple high levels. The guy I bought it from was pretty cool and helped me through the process. Make sure to get the password and everything from the person you purchase from.
I don’t see how a third party service will make the transaction of purchasing an account any more secure than being well informed and doing it yourself through Craigslist. And with all the bad experiences people have shared here about Gamepal, there would be zero reason to trust them to look out for your interests.
We started a site to start comparing and reviewing virtual good vendors…this should be the most complete site yet for such a service. compare prices and vendor reviews here:
http://www.spymmo.com
They still owe some of their Major Account suppliers a ton of money. They even screwed over a bunch of their chinese gold suppliers. They only care about themselves.
To those that say do a claim against gamepal via paypal and you will get your money back, you are wrong. I can provide you will all the emails, conversations as well as screen shots where I purchased a 60 mage, 60 druid account over a year ago. They tried giving me a single hunter account and not what I bought. So I emailed and called them saying the confirmation was a hunter not a mage and druid and the lady said “Fu** it, you wont get nothing now” hung up, and would not return calls.
I disputed the charge with paypal, on the next to last day before I would have gotten an automatic reversal, the responded to the claim, “Virtual goods” and paypal sided with them. I ended up having to do a charge back on my visa which ended up closing my paypal account when I did this. I did alot of digging around, got there addy to the owner, but was afraid to go there as I might end up in prison for choking the hell out of the girl and the guy.
These people are nothing but crooks and robbers and If I happen to take a trip back home from Florida to Michagin, I will make a stop over and say hi to them with a few of my air force buddies.
Brian:
You need to open the dispute within 45 days of the purchase to have any chance at winning. The best bet is to not do business with them. Oh and…They are not in Michigan, they are in Raleigh, North Carolina. I can tell you how to get there if you would like to pay them a friendly visit =) 3209 Gresham Lake Road Raleigh, NC 27615. Just use mapquest. Enjoy =)
So here we go. I will start off first by stating the truth. I, like Seisem, used to work for Gamepal. I live in the city of Raleigh, NC where Gamepal.com HQ is at. I had been employed with Gamepal for 8 months. There are many things that have been said in these posts that are true, and there have been many things that are not true. First off I will start with the things that are true. When I had first started working at Gamepal, yes we did use asian powerlevelers, and yes we also used other asian companies for our gold supply when we did not have enough stock of our own. How they worked was like this, and this is how any other business works. A customer would come to our website, place the order for $20, and we would hold that order in our computers and then pretty much place our own order with our own money on an asian farming website for $10. Bam, instant $10 profit. When you add up the amount of orders that we had coming in per week, you are looking at tens of thousands of dollars in profit. It is also true that when Gamepal had used asian powerlevelers that the levelers were stripping the accounts. Not even a month after i had worked there, Gamepal quit using the asian levelers because of how they were ripping off the customers to better their own gold farming sites. The next step that gamepal took to fix that problem was to use a bot program that farms, quests, repairs its own armor, does corpse runs when it dies, and has its own response to whispers that it would receive ingame preventing suspicion of a bot program being used. An example of this is if somebody were to ask it for help on a quest, it would automatically reply with a whisper stating that it was too busy , or if it got invites to a guild it would say something like “no thanks”. The thing is that when i was employed at gamepal, I actually worked with Seisem. The thing that doesn’t make sense to me is that he is trying to start something to get Gamepal shutdown, when he was actually one of the employees that was fired for stripping accounts of customers that had sent unhappy emails about their leveling order. Another funny thing to me is that another reason that he was fired is because he was actually the only employee that I worked with in the entire time i was employed there that told customers in chat that there was nothing that could be done about their account being banned, and that they were “SOL” and that the customer has to read our Terms of Agreement on the website before the order is even confirmed.Seisem however was not an “all bad” employee, in fact he was the best employee that we had at the office for our fraud department. Yes that is correct and you read it right, Gamepal.com actually has a fraud department that will do everything and anything in their power to get stolen or banned accounts back for customers on the gamepal.com website. If there was no way that gamepal could get the account back for the customer, then there was always a setup for a refund for the customer. Stolen accounts were not a problem at all. Gamepal has its own set of lawyers and attorneys, and they will take legal action to the highest step possible when an account has been stolen from a customer, or even if the account is stolen back off of the website. Gamepal quit using asian levelers one month after i had worked there, and they had stopped outsourcing orders to other asian sites about 5 months after i had started working there. How they got their gold stock instead of using the asian sites is the same way that they started doing powerleveling. They started using the same bot program for farming gold that they used for leveling characters, except this bot program has no need to accept quests for xp because the characters used for the farming were all lvl 60 characters, and that was the lvl cap for WoW at that time. Now that the lvl cap is 70, and that gamepal has lvl 70 characters on all servers that are in the outlands, they are making more gold than ever thought possible. Anybody who has farmed in outlands knows how much more gold you can make there than you can in Azeroth. In fact if you go to gamepal.com you will see a message on the main page that states that they are having a sale and that the reason they are having the sale is because they are overstocked on all servers.I recently quit working at gamepal not because i didn’t like what they were doing there, I quit working at gamepal because i wanted to go back to school full-time and would have no way to work even part time for gamepal during the week or weekend. I plan going back and working with gamepal when i am done with school until i can find a job that fits my Gaming and Graphic design major. I know that alot has been written here, and I hope that many will take the time to read this. I will be checking posts and replies to my reply on a daily basis, so if you have any specific questions about how things were run when i worked there then please feel free to go ahead and ask!!
I used a Powerlevelling company a little while ago, I think it was mmoinn.com, I am also trying out another one called http://www.superwowgold.com I’ll let you know how it goes with them.
Just a quick note here; I am getting about 60 - 70 hits per days from Google on terms like “Gamepal review” and “Gamepal ban”. This makes me think that either they are ripping a lot of people off everyday, or we are heading off a lot of business to them from people who are smart enough to do a quick search in Google about them. I hope it’s the later.
Just had a conversation with someone on at Gamepal Powerleveling who I believe to be called Tim (I think he’s the only one in the department). This may answer some of your questions about the company… personally I won’t be investing in powerleveling again (from any company, not just Gamepal) but he seems to give some decent answers anyway.
Notably he outright claims that they do actually reroute their connections through US IP addresses.
[Gamepal Powerleveling Department] Hello, my name is Gamepal Powerleveling Department, how may I help you?
[Greg] hi again
[Gamepal Powerleveling Department] Hello again.
[Greg] Apologies I got disconnected… you should really get rid of these boldchat people
[Gamepal Powerleveling Department] BoldChat people?
[Greg] the chat system
[Gamepal Powerleveling Department] Ah.
[Gamepal Powerleveling Department] We are currently looking into revising our LiveChat program.
[Gamepal Powerleveling Department] We have had a few strange errors with it.
[Gamepal Powerleveling Department] As I was saying before, we do not use bots.
[Greg] i’ll say.
[Gamepal Powerleveling Department] Blizzard has a wide variety of emails they send to any person suspected of purchasing power leveling.
[Greg] Right
[Gamepal Powerleveling Department] We believe the emails they send are worded to scare our customers off from purchasing power leveling services.
[Greg] but why do you not route your connections through the USA to avoid this
[Greg] other companies are doing it
[Gamepal Powerleveling Department] Blizzard has a wide variety of reasons to suspect power leveling.
[Gamepal Powerleveling Department] Multiple IP’s accessing the same account, change in playing habits/times, and suspicious increase in activity are all things we believe Blizzard bans due to.
[Greg] it’s worth doing anyway, right? they’ll just look at your chinese IP and immedaitely know. you make it very easy for them. getting people banned because you can’t be bothered taking a simple safety precaution, after taking their money, seems extremely harsh to me. Would you not agree
[Gamepal Powerleveling Department] I do not know why you believe we have Chinese IP addresses, nor why you do not believe we take every precaution available to prevent bannings.
[Greg] Well it’s clearly obvious because there is no chance you’ll get such cheap labour in the USA.
[Greg] and your powerlevelers are clearly foreign, let’s not pretend here
[Greg] Do you not feel that it’s much fairer to pay people back if they get banned as a result of your services? How would you feel if you paid $150 for a service and got promptly banned afterwards? It just seems very unfair business practise.
[Gamepal Powerleveling Department] It is our practice to refund our power leveling customers for services unrendered.
[Greg] That’s nothing to do with getting banned though, right?
[Gamepal Powerleveling Department] That is all services unrendered.
[Gamepal Powerleveling Department] If a customer is uncooperative, we reserve the right to refuse a refund, but so long as we can verify all the information we need to to process a refund, we will offer it.
[Greg] So let me get this completely clear
[Greg] if someone took a 1-60 service from you, service is completed, they play for 72 hours and then get banned. They send all their info over and they’ll get a complete refund correct?
[Gamepal Powerleveling Department] I’m afraid we would not be able to offer a refund if the account has been returned to the customer.
[Greg] But we both know Blizzard will only ban you once a different IP logs back on, which will be after the account gets returned
[Greg] obviously
[Gamepal Powerleveling Department] It is extremely rare for Blizzard to ban after a customer has received his account.
[Gamepal Powerleveling Department] Unfortunately, if the customer has regained possession of the account, there is no way of knowing if Blizzard banned the account due to the action of our power levelers, or any other action.
[Greg] I suppose that is true
[Greg] however I do think you guys should look into rerouting your connections
[Gamepal Powerleveling Department] As I said before, I do not understand why you’re under the impression we do not. We take every precaution possible to protect our customers’ accounts.
[Greg] OK then - do you?
[Gamepal Powerleveling Department] Yes.
[Gamepal Powerleveling Department] Is there anything else I can help you with today, sir?
[Greg] Nope that is all I wanted to know. I have learned enough to know that future powerleveling on more valuable accounts would definitely be unwise
[Greg] but thanks for your help
[Greg] By the way I assume you will be covering this chat more frequently..
[Greg] its’ been deserted for 4 days
[Gamepal Powerleveling Department] As I said before, we are experiencing some major difficulties with our BoldChat service.
[Gamepal Powerleveling Department] Also, we generally recommend using a bare account on a game card for power leveling.
[Gamepal Powerleveling Department] This means if it gets banned, you lost relatively little.
Gamepal only cares about money and how to get money fast. I sold them around 30000 DUPED WOW gold for only around $200 and guess what?
They did not pay me.
I also got my account banned recently…but i actually dont mind the chars being gone…its the fact that i prob cat use their names again…the server where all my friends are on is almost full…and the names i used wil prob be gone…so now i needa use crappy names like odifji (you know what i mean :)… o and btw…my account got banned after trying to powerlevel a char through gamepal…hmmm i wonder y that happend…
Hi,
¿Has anyone here have used DLNS Gaming Inc? i will like to know if they are trustworthy
Please let me know
Sincerely,
Kairi
anyways i do work for gamepal and theres a few people who are forgin who work for them
all plvlers get 70 percent of plvl cost gamepal gets 30 percent
and currency is handled by another department
also the reason everyone was getting ripped off is the person in charge of power lvling was corrupt and ended up getting fired for doing all said things
So glad i seen this before I ordered gold..I have had to no shows on my gold from 2 places already & cancelled order..I think ill just play & make my own gold this isnt worth it.
i sold 1000g to them last week, and i didnt get pay..
I was going to write a diatribe on my horror show experience with Gamepal, but it’s all been said before on this blog.
However I would like to add these comments.
1.) Thanks for putting out the word Ed!
2.) Paypal will NOT refund your money for powerleveling.
3.) “Notahater” is a plant or the owner of GamePal.
4.) I just checked GamePal’s site & they no longer offer the power-leveling service.
5.) If they do offer it again in the future, RUN FAST & RUN HARD in the other direction.
6.) Don’t waste your time with the BBB.
-For the Horde!
Greetings,
I can totaly understand the frustrations of the people here. Most companies out there are for-profit organisations, with the end of the line being profit, and only profit. I wont pretend I aint here for profit, because I am here for profit. But I prefer to make my profit by having SATISFIED customers. The reallity is, if you are happy with the service, you will talk about it. And THATS the best and cheapest publicity ever. Permits me to grow steadily that way.
Feel free to check out my site, as well as do a background check before ordering (I highly advise this for any business you wish to deal with online). The truth is simple for PL’ing. There is bans and suspensions. A good company takes precautions so it doesnt happen very often (And trust me, I have lots), and if it does, offers a no-hassle refund on the parts not completed. The bad ones… Well you guys have been talking about whats been going on thats wrong
Sincerely,
Denis Lange
DLNS Gaming Inc.
http://www.dlnsgaming.com
1-866-770-DLNS (3567)
DO NOT sell gold or items to Gamepal, I gave them 1000g and they claim that Blizzard took the gold or that the character got banned and now im left without my gold and without my money.
Denis Lange wrote:
“A good company takes precautions so it doesnt happen very often (And trust me, I have lots), and if it does, offers a no-hassle refund on the parts not completed. The bad ones… Well you guys have been talking about whats been going on thats wrong.”
What good does a “partial refund of parts not completed” do for someone who has their account banned?
You should offer a TOTAL refund if you are so sloppy as to be detected.
I could charge $200 to level a toon to level 60 by using a Bot. The character will probably get to at least level 30 before he is detected and banned. I give you back half of your money and keep that other $100 for doing nothing more than having my computer run your toon around. And then I turn around and say “Don’t blame me, blame Blizzard!”
If a powerlevling company gets an account banned, they should give a full refund PLUS the cost to purchase a new account.
My beef with GamePal was that at time of purchase they were advertising that the had leveled THOUSANDS of accounts and NONE of them had ever been banned. It was a blatent lie, and after I filed a grievance with the Federal Trade Commision for false advertisment, they changed their website.
Hi everyone,
I just wanted to touch base here because I’ve read some of the comments and would like to comment.
First off, let me say that I’ve been a powerleveler for Gamepal.com myself for a few years. If you’ve had a coh/v, swg, or GW order completed by Gamepal.com, it was probably done by my people. Believe me when I say that I know as well as anyone that the PLing department has had it’s problems.
However, I am happy to say that the Gamepal PLing department is under new management… Mine.
I’d like to address a few of the posts and concerns here… First off, no PLer that works for us uses bots. That is expressely forbidden. WoWGlider is easily detectable and any leveler that is caught using the bot is fired. While that is little consolation to the person who’s account was suspended or banned, we do work diligently to make sure that our levelers are doing what ANY player does when they play the account during leveling, eg run quests, sell at the AH, gear up, etc.
Secondly, I’d like to address the opinion that, if an account is banned that Gamepal (or ANY company that does leveling) should issue a complete refund and, according to some here, even compensate the client for a NEW account… Let me start by saying that there isn’t a player out there who doesn’t KNOW that PLing is against the ToS. Put simply, there’s risk anytime someone gets PLing and the risk is known in advance. Clients are, in essence, conspiring with Gamepal to break the ToS, this is not news… While risk can be reduced by the use of proxies, not using bots third party software or bots and such measures, there is NO guarentee. That is, unfortunately, the facts of life in the powerleveling business. If a client’s account is suspended, the powerlevel is stopped and a partial refund is issued immediately for the unfinished portion of the job. Since I’ve taken over PLing (admittedly only a month or so) there hasn’t been a single client whose account is ‘perma-banned’ although we’ve had 72-hour suspensions.
Reading over the chat log that Greg posted, I can say this for sure… A client logging into their account during a powerlevel increases the chances of a ban or suspension by about 500%. NOT logging into an account is spelled out pretty clearly in the Gamepal agreement for that very reason.
As a general suggestion to ALL players who get a powerlevel, as Tim mentioned in the chat log, we HIGHLY recommend getting a second account if you are looking to get a long-term powerlevel. That a) allows you to use your main account while the PL is in progress so the temptation to play is lessened and b) so if there’s account suspension or, even worse, a ban, the loss is only in the secondary account, not your main account.
Anyways, as I said, I realize that the Gamepal powerleveling department hasn’t been run in what I would consider a superior manner and I am working towards fixing that. We are on the live chat for support ‘about’ 21-22 hours a day now so we are fairly easy to get ahold of if there are any problems or concerns a client might have. I would invite anyone to give us a try if they are looking for powerleveling services in WoW or any of the major games out there.
Thanks for reading my long post and, sorry, I know I get wordy at times.
Kristi
Gamepal.com Powerleveling Department
Krisit, I have to say that you seem quite nice, but that you are lying.
First, I didn’t receive any refund when my account was banned. So it’s clearly not your policy to refund anyone’s money unless they push hard.
Second, since so many people here are claiming that witnessed the use of bots, why not just be honest and say that it’s your policy to not use bots, but you can’t control your PLers.
And I really have to wonder about the logic of saying that your service has a good chance of getting someone banned, recomending they have a second account because they WILL be banned, and then tell everyone to give you a try.
Well I can say that the levelers we have NOW do not use bots. I do not know when you used the service previously . As I mentioned, I’ve been in control of powerleveling for a month. If your service was before that, I can’t speak for your refund, nor the use of bots. It’s my policy to issue immediate refunds upon the suspension of a client account during the PLing process.
And I don’t believe I ever said ‘you have a good chance of being banned’. As a matter of fact, I said since I took over we haven’t had a SINGLE ban but only suspensions so *I* must question your reading comprehension skills honestly. What I did say, since there seems some clarity needed, is that if you want to minimize your risk a) don’t log in to your account during the PLing process and b) use a second account that you can transfer your completed toon off of so that your MAIN account stays safe.
At any rate, I only came here to clarify a few things and let people know that the PLing department is under new management, not to have my words twisted and misconstrued and called a liar by someone who, unless I’m mistaken, is the author of this blog. Everything I said in my post is 100% true. You can either believe me or not believe, the choice, as always, is the readers but regardless I will not be frequenting this board any longer. I am, however, fairly easy to get ahold of via our LiveChat button on the site (post-1amEST) if someone has any legitimate questions or concerns that they’d like me to address. If I’m not manning the Live Chat, the person who is can get ahold of me easily enough.
Good luck and good hunting to everyone,
Kristi
Gamepal.com Powerleveling Department
I’m sure you’ll understand if those of use who have been screwed over by your employer don’t buy your BS. If you have only been there a month, maybe you should see how things go before touting your strong ethics.
I still have not been paid for gold I sold to Gamepal on 8/10/2007. That was 9 days ago. I filed a suit with the BBB (Better Business Bureau of Eastern North Carloina) and to my suprise I found out that Gamepal has an unsatisfactory record with them currently. What a joke, I cant belive they are able to get away with the scamming people. It is imperative that people know what kind of business this is and to STAY AWAY from Gamepal.
Ed,
Kristi is full of crap. They are using the same old tactics they always use. They use bots, they use poor chinese or philipinos from other countries, it never ends. You won’t get your refund, nobody does, the cycle never ends.
My bro just got my account banned for buying gold an exploints and Im pretty sure when some one sees a 70 druids in all greens one day with a normal mount then the next day see the same person with full BoE epics and rare items with a epic flyer, I think that would my some player wonder.
Hi there,
Seisem, you used to work for GamePal.com. That means you loose all creditability, and you didn’t quit, you were fired.
A few things here.
If you are getting a power level, which is CLEARLY against the ToS of the game for you are getting the work done, it is indeed with full knowledge that this can get your account suspended/banned. It’s the risk you choose to take.
As to how things are run on a power leveling site.
Providing that your account was not perma-banned due to you having received an previous suspension, any company that provides this service should be issuing a full refund for a perma-banned account. A SUSPENDED account is another matter. It just means you don’t get access to the account for 72 hours. Which means you get the benefit of the levels achieved by the leveler once the suspension is over and you should only get a refund for the unfinished levels of the service you purchased. That sounds pretty fair.
As to accounts that are taken back by the initial seller, GamePal goes after that initial seller with every legal means at their disposal. Agreed, their response time on emails sucks. It doesn’t mean they aren’t working on the problem or don’t care.
Here are a few simple rules to help prevent your account from being suspended/banned during a power level:
1. Don’t be stupid, make a secondary account. Don’t go get a power level done on your main account if it’s got lots of nifty things and high level characters. If you have the money to spend on a power level, then you should be able to afford a secondary account. Make sure it’s got the same LAST name, but not the same first. Make sure that it’s paid for with a time card and not your credit card.
2. DON’T log into the account from 24 hours BEFORE you place a power leveling order until 24 hours AFTER the service is completed. This includes the WorldofWarcraft.com website portion of the account. If you do this it increases your chances of being suspended/banned by about 500%.
3. If you can log onto a friend’s account, or another of YOUR accounts to monitor the service, if you see a bot being used, immediately contact your power leveler and cancel the service. BOTS BAD.
4. Another don’t be an idiot. Make sure that you change the password of your account often. Also make sure that you change the password right before the power level and AFTER the power level. This maintains the security of your account.
No matter how many precautions that are taken or how much care is used, there is ALWAYS a chance of at minimum a suspension, at worst a perma-ban. ANY company that tells you that they don’t use Asian power levelers is lying. The fact of the matter is that the Asian’s have botted and lowered prices all around SO MUCH that getting the work done by people actually IN the USA is nearly impossible. I mean think about, are YOU going to take 70% of 150 for at MINIMUM 20 days of 12 hour days worth of work? I’m sure as heck not, my time is worth more than that. I’m sure you will notice that prices are raising. Once they reach reasonable levels, there WILL be more American’s willing to take on the power leveling, but in the meantime, realize that you pay for a service that is against the rules and you take risks. You can’t get mad because with a service who says to you “this is a risk, here is why” and you choose to do it and bang, the unthinkable happens and you loose years of time/love/energy invested in your account. That’s just not logical.
For those that say “oh, she works for GamePal, ignore her words.” Um, no, I don’t. I work for another power leveling company. The above listed information is simply common knowledge in power leveling circles. Seisem got caught with his hand in the cookie jar and word got around, nobody will rehire him. This is why GamePal is the focus of HIS angst.
For those that got messed over by GamePal? I would suggest that you email accounts@gamepal.com and state your case. I know for a fact (because I’ve been in touch with one of the owners) that they will be happy to investigate and work to resolve the issue. I also happen to know that the power levelers that worked for GamePal that did bots on a regular basis were fired when the new manager took over. How do I know that? I asked.
I also know that pretty much EVERY one of the larger power leveling companies out there ALSO have some unhappy customers. Why? Because they are HUGE. Unlike my little company who’s small numbers allow me to keep my customers happy. If out of the, what, 200 customers a day that hit that website, about 5 a day have issues with their order, then think about it. That’s still a very small overall percentage.
That’s MY 2 cents worth.
Employee Information If You Wish To Do Pay Back On These Employees
Brady Williams
***-***-****
Lives in Raleigh, NC
You can visit his house at
*** ***brook Road
Raleigh, NC ******
For those who don’t know, I decided to offer Gamepal a chance to redeem themselves in public. I put together a little challenge for them to level up from 1 - 70 without getting banned. Their response was a big NO!. They did offer to do it if I was to pull down this post. But obviously since they didn’t really treat me very well, and haven’t treated most of you well, I’m not going to do that.
If you think about the fact that they had a chance to show us all how we’re all wrong by successfully leveling up a character, you can only come to one conclusion; Gamepal cannot level up without being banned. I fairly certain that if they could, they would here.
I should also mention that they did Paypal me $50 so that they could say they offered me a refund. But obviously they still got my account banned, and they have treated other people on this thread with a lot of disrespect.
I would love to hear what you all think about the fact they didn’t follow up on the challenge.
I have a character that was pl’d by gamepal (1-60) warlock had it for a month or so now and have obviously since leveled it to 70 etc and am currently playing happily without any problems whatsoever infact it had decent rep for all pre tbc factions (which suggests questing rather than grinding) perhaps i was the lucky one
however i have had problems with another of my characters with a different power leveling company (thsale) i paid for a character to be leveled from 60-70(priest) whilst it was being leveled i obvioulsy used my lock top go watch the character that was being leveled and found it was being botted i took up this with thsale and asked them why they say they don’t use bots but are infact using them they obviously denied that they did
so i cancelled the service and changed my pw only to find that 2hr’s after i had changed the pw my account got suspended for 72 hrs
i had already paid gamepal to continue the leveling so contacted them and told them my dilema they were happy to refund me the money for the service i had paid for (must say they obvioulsy hadn’t started at this point)
so my experience with gamepal is a positive one (didnt read tis site beforehand so probably wouldn’t have used them due to the risk perceived ) but i believe if you use a pl service you do run the risk of getting your account suspended/banned and have decided from now on any characters that i will own will be leveled myself to limit the risk of losing my account
From what i have read on gamepal, they dont seem to have a very good reputation! I decided on selling my WOW account, checked out gamepal who did however offer a good price for my account, but i decided to sell to accounts.net who offered what i was expecting to get for my account and they seem to have a good reputation and not seem dodgey. The end result for me was i successfully sold my account for a good price to accounts.net who paid me through paypal and i got cash to my account within 2 days!!! highly recommend them if you are selling accounts.
I also made the fatal error of using gamepal. I had a lvl 60 character that had the full t2 gear and all the works and decided that at lvl 68, I didn’t have time to level it to 70 because of work and other commitments. Halfway through lvl 69, the account was banned.
But after enough hounding, I actually got my order refunded and then some and a new wow cd key and a burning crusade cd key (which didn’t work). But only was the refund in credit with their website. I got my 5000g for my flying mount and was very happy until that account got hijacked.
Just don’t do it. It isn’t worth the risk and I regret throwing away a fantastic character just because I wanted to be 70 along with my guild.
Actually ACCOUNTS.NET had ALL of their accounts banned not too long ago. So be careful when using them. They use one single IP address so Blizzard simply bans that IP address in a mass banning. They almost went out of business b/c of it.
i am a chinese who got many powerleveling orders in the before.i wanna tell u why ur accounr was easy to banned when gamepal leveling,gamepal dont have any powerleveling wokrers,they just send all the powerleveling orders to us and some other company like us.in the begining(about 1.5years ago)all the account was leveling good,and dont have any account to be banned,but some months later,some orders we cant got payment,gamepal told us that these order’s client just ask refund,we ask them why the client ask refund,they said dont know,they told us we wont got the payment about these refund order,some days later,like these refund order become more and more,so we dont wanna go on do their order,then they told us dont do that,they told us that we can use client farm gold or use bot,so that if one order was refund,we will got the gold we farm by bot,blizzard dont agree farm gold,so that ur account will be easy to banned.about 4 months ago ,we stoped got order from gamepal,because they owe us more than $20000 USD,as a middle company ,they always dont like pay the powerleveling payment.
now we become another site’s partner ,just a little account was banned,like these banned account,we always leveling a new character for free,and we use the US IP is this new site give us ,all of these US IP is free.the new site pay us enough payment,so we will do our best for them.all the thing i said is real,i dont wanna tell u whats the new site’s UL now we got orders from,i just tell u,gamepal is not good.
Im am an ex-power leveler gamepal have a company in the philippines
and all power leveler is a good gamer.
But one time they said to us that they will remove some other player because of some technical issue, but when i see what is the problem the problem is not in the employee but it is in the company management they hired a hacker to make a (bot) or an automated software. Please dont trust anybody even me.
But if you need help in lvling i could hel you lvl in some way.
I could not power leveling anymore because i dont have any computer in my house and i am in a stable job already.
I used to work at Gamepal when they still had an office in the Philippines. Gamepal owners Eric Smith and AJ Robey runs a website that SCAMS it’s customers. When you submit an account to gamepal that you want to sell, they would review the account and return it to you saying they are not interested with your account. And after a few days after returning your account, they will hack into your account and STEAL it! When you put in an order for powerleveling, they just use bots to level it and your account is also sent to china where the leveling is done. Since gamepal also scams the chinese levelers on their salaries, what the chinese levelers will do is steal the gold and other loot on the characters sell it. Also they use the accounts to farm for gold, this is when the account gets banned. Gamepal will NEVER refund your money even if they know it is their fault why the account got banned. What gamepal is doing to it’s customers is a cyber CRIME and should be reported to the proper authorities. They treat all their customer’s as SUCKERS, that is why they never answer emails that is sent to Eric Smith. Remember that gamepal will say all the nice things to you, but in the end, you will still end up as losers. Dealing with gamepal is the biggest mistake you will ever do in your life. They even short-change their own employee’s.
blizzard ban my account for power leveling i keep emeiling i have any chance for take it back? ( sry 4 bad enghlish )
I actually did work for GamePal USA before and I can say most of the things on this thread are just completely made up. I’m not sure why people are actually slamming gamepal on the above statements and making up things but most of it’s not true. Tony never worked for gamepal, I never even heard of a Tony before.
Power Leveling is done in the Philippines and in the US. Im under a NDA clause but nothing is sent to China as far as I know.
Believe what you want, but Im the only one with an email that still works valerieg@gamepal.com. Email it, test it out, you will see I was a valid employee.
I have no idea why you people even use power leveling services or those websites, they are complete rip-offs. The cost of a power-leveled account is about the same as buying an okay account off of craigslist. I mean, on one hand you do have to worry about reposession… but with these services you typically have to worry about losing the account for a ban… so either way the later is most expensive even when lost.
For the most part, people who are selling their accounts genuinely just want to get rid of them and at LEAST there is a small claim against the individual versus a corporation based outside of the US. I know right now I’m trying to get rid of my account, but eBay is full of a bunch of lame asses and I’m forced to resort to methods I’m not used to. That aside, I think people need to just buy pre-made accounts for several reasons. 1) It’s typically cheaper or about the same price. 2) Less of a worry for banning. 3) Doesn’t artificially increase the number of “subscribers” for this game. 4) Has a quicker learning curve for the higher level because the more gear, the less skill required to play the game.
Am a previous Gamepal employee Philippine based. And this one am gonna tell you. All client account scheduled for powerleveling are beiong handle by real gamers each gamer controls 3-4 accounts and uses a BOT (glider) this bot just kills all mob in a certein area it also drink and eats. What gamers do is just supervise the bots do there thing and Farm at the same time grind the level. At the end of the order all gold and other items that was gained thru leveling will be sold and the gold will be passed on to a Gold Manager toon. Gamepal abuses client order by not just asking money to there customer but also they use customers accounts to farm Gold. Philippines operation got shut down because its owner Eric Smith didn’t pay taxes and at the same time didn’t paid gamers salary. Hope this serves as a fair warning to gamers that wants to level fast in a dirty way. And just to add the reason why BLizzard ban most of Gamepals accounts is because of multiple IP users. From US based IP to Phil. bsed IP and then at weekends China based IP. Quick change in IP flags the account for multiple users and is prohibited on BLizzard user agreement. Thats one reason and also botting. I know this because i was a previous team leader for the said company.
gamepal now owns gamewar. Gamewar is just a new brand so they can clean their rep. I wouldn’t shop at gamewar
I know tony because he is my team leader here in the philippines “tony”
was just a nickname. gamepal is slave driving company because they actually told us the good performance PL’s to handle 6 accounts on 2 computers that just too hard good thing it did’nt happen and by the time gamepal close my fellow workers just took some of its computer hardware i heard its seven 1 GB ram and 2 video cards how i wish i got a hold of one of them.
I want to know why ED SHULL did not post my comment yesterday…
I am for GameWar NOT GamePal so never compare the two!
TO STEVEN:
FOR YOUR INFORMATION
GAMEWAR IS NOT OWNED BY GAMEPAL!
That is really sad for those PHILIPPINE EMPLOYEES who posted comments here… they got fired and what else can they do?
Just start bashing the company who fired them…
That is not a customer’s review…
That is just ex-employees who tries to damage their ex-employer’s companies…
and no wonder they are THIRD WORLD COUNTRY…
NOBODY WOULD WANT A CUSTOMER SERVICE FROM THE PHILIPPINES IF THIS THE TYPE OF EMPLOYEES THAT EVERY COMPANY WILL HAVE…
you just lowered your own country’s image even more…
if you are not a customer and do not have a customer experience… don’t even try to post any comment!
Just for the record, I don’t agree with “Allison” here. I think she sounds like a racist ass.
I am NOT A RACIST…
If I sound like one… It is MAINLY BECAUSE THE PHILIPPINOS BEHAVIOR that makes me a RACIST…
I maybe too harsh to those people, but now I realized every employee who got fired do the same thing… Even us Americans can do the same thing to our own countrymen…
Okay, everyone please excuse Allison. She only sounds like a racist because of “those people”.
Just to let everyone know, there does appear to be some pretty strong evidence that Gamepal owns Gamewar. Check out my post here:
http://www.oneblogtoomany.com/2007/11/11/is-gamewar-really-gamepal/
Yes GamePal owns or is afflicated with gamewar.com
It’s very simple to find who a company is linked with or if they are the same company. Just check their inventory!
If they are selling the exact same accounts as another site they are the same company or linked.
If you are looking for a legit company that sells MMO Game Services.
You are welcome to check out my company
http://www.forsaken-farmers.com
You can also check out our reputation at:
http://www.markeedragon.com/u/ubbthreads/showflat.php/Cat/0/Number/474061/an/0/page/0#474061
Hello,
I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports.
Thank you guys for your replies. I want you all to know that we do try our best to make sure you get what you ordered. If you do believe that you are owed something, you can always contact support to have the issue resolved. Sure it can take long as problems don’t instantly get resolved, but we do our best to make sure that the issue does get resolved. If you can’t get ahold of support, keep trying because we will fix every issue that comes before us. JUST REMEMBER, WE ARE A USA BASED BUSINESS, AND WE WILL ALWAYS MAKE SURE ALL ORDERS ARE RESOLVED ACCORDINGLY. BEFORE YOU POST, PLEASE CONTACT OUR SUPPORT BECAUSE IT’S BETTER TO RESOLVE THE ISSUE THERE THEN SPAM HERE AS WE CANT CONTACT YOU DIRECTLY ON THESE BOARDS.
Look up those companies as well in google, they all have fraud reports as well. No company has perfect reputation but we do our best to make sure you do get what you ordered. If the customers who did post here are still having issues, please contact our email support instead of posting a few hours after your order was placed.
We are the only company worldwide who can offer a 100% satisfaction guarantee for a reason, and we will continue to hold that policy down even with the harsh game developers that continue to hammer incident customers as seen above. 75% of the games we do are done in the US or Australia now, you can even check the IP logs if needed.
We deeply apologize if we caused any frustration with your order as we try our best to help every customer. Mistakes can happen, and especially in this industry things can go wrong, but we will do everything in our power to make sure you get what you ordered.
JUST REMEMBER TO EVERYONE, PROBLEMS ALWAYS HAPPEN, EVERY COMPANY HAS THEM, BUT TRY TO RESOLVE THEM WITH US AS POSTING IN FORUMS DOES NOT REWARD YOU WITH ANYTHING. IF YOU STILL THINK YOU ARE OWED, CONTACT US.
Anyway ED, like I said, I don’t want to get in a battle with you here, and yes we sent this letter to you because we cannot stress enough how hard we have tried to convince you that what we did was not in our power. Think if we were a netresults customer, and we had one thing go wrong, and someone posted bad feedback, but you tried your best, sometimes things go wrong, and I hope you understand that at least we are trying to help, not blizzard.
Please contact our email support if you have any additional questions, thank you
- Support Team
Wow, so many comments from Gamepal today. What I find funny is that the same guy who says that Gamepal and Gamewar are not the same company is answering questions for both sites.
I also think Gamepal needs to check the definition of the word Spam. Spam is not just comments you don’t like.
And I love this part of the last comment, “we cannot stress enough how hard we have tried to convince you that what we did was not in our power”. What does it mean that what you did was not in your power?
And I love how I’m supposed to feel bad for Gamepal now. When I originally asked for a refund after my account was banned I didn’t get a lot of empathy from them.
And as far as being a NetResults client, I doubt Gamepal has the kind of resources to hire me.
Just a reminder to anyone looking at this site, Gamepal got my account banned. They seem to have made a lot of other people unhappy as well.
Ed,
Yes that’s me. We do not own gamewar, it’s owned by an affiliate of ours, we admin it. Check belrion, thsale, markee and other websites, our brands are across 50% of the market, so when you buy from them, you buy from us.
Ed, I am pretty sure we do have the resources to contract to you. Read up on how big RMT markets as
Regardless, this isn’t to feel bad, and your blog is erroring out so we couldn’t post in one big message. Your refund was not sent is a failure on our old cs, as normally we gave refunds on the levels completed as we did not expect blizzard disabling around 5-10% of the accounts we leveled.
By power comment, it means how could we prevent blizzard from disabling your account at that time. If you look at blizzard bbb score, they score a solid F because they are the ones disabling accounts. As I said, I believe I can undisable your account, but you have to seem interested in doing it.
FYI Ed, my name is Blake, I am under Chris who spoke with you.
- Support Team
Sadly, I never have seen reports like this about gamewar.com/gamepal.com, I should have researched about a bit before buying a product.
Anyway I purchased an account from gamewar.com, its the type of account that they create for you and power level it up, they put all the details in your name etc.
I sent the payment using paypal and shorty receive a phone call from gamewar.com to verify my order, at this stage I think this must not be a scam because why would they go though the trouble to do this. Phone operator was friendly and helpful and said everything was confirmed. Paypal also phoned me to see if everything was ok to send them they money, I asked who they are sending it to and they said to gamepal.com… I let them do it because I didnt know this could possibly be a scam.
Days went by and I was thinking about the progress of my order, I contact live help and they say they cant help in anyway with account details, they tell me to email the following account department gamewar@accounts.com, I wait days and no reply… I send another email and wait for 2 days I get a reply which states there is a “system” in the works. (been in the works for 18 days now maybe more)
Its now been 18 days, the order I purchased said 15-30 days, I know I am being impatience posting this now but, I think I know for a fact its a scam. I got the option to name my character and they name it what you want, you need to choose three names for your toon. I have been searching for these names on armory and they don’t even exist yet.
I will post back when they have had 30 days and tell you if anything has started. Mean time I advise you do not order from these websites -
gamewar.com - oloot.com - gamepal.com
Actually they did not score an F, they got a score of BB.
-Gamepal-
Over all I don’t think GamePal is a bad company but has a bad reputation for not paying managers that break thier contracts.
Now the problem isn’t just with Gamepal but the industry as whole.
1. The industry is not regulated
2. It’s all done via the interent
3. It’s all virtual goods
4. LOTS of $$ can be made
5. To easy to get into it!
Now with those factors it’s a breading groud for scammers and fraud. I see new sites showing up and closing daily. Since it’s so easy for someone to open a new site and scam a bunch of people then disappear. (Rinse & Repeat)
The sites you need to worry about are the ones that don’t have a history and require alot of research. I watched people run major scams from high volume forum sites. Then keep changing names, emails, etc… and do this for months before the forum admins catch on. Then when they do an investigation they find out the guys done 30 Scams and accounts via the forum.
So the real scammers are not legit business but adults and kids trying to make a quick buck.
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Now every RMT company sells the same things and we all try (or atleast I hope so) to make it as safe as possible. Because there are only 2 things that make each company different.
1. Quality of Customer Service and Services
2. How low our catch rate is (suspension/closure rates)
Since the virtual goods and services we sell breaks the Games Rules. We first need to make sure our customers know the risks and that what they are about to do can cause them to loose their account. Now after a customer has been educated it’s the companies responsiblity to make it as safe as possible.
Now a company is only as good as the people that work for them. If they hire dishonest people that farm and sell gold while on your account. Then they will get your account closed on a much hire rate. But there are also companies that premote this type of behavior and they are even worst because they are willingly let their staff do this.
GamePal as far as I know does not allow or premote this type of behavior and this is why they stopped using outsourced labor for their powerleveling. This is also why they have a bad reputation for not paying managers. Is because those managers caught breaking their rules were fired and I guess not paid.
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Now “Everyone” in the industry gets suspensions and closures. Even if a company takes every precaution and even uses US/EU gamers vs oversea’s you still get suspensions. When you are breaking the Video Game Companies rules and they find out they will take action.
We all offer the same services but the only thing that seperates us is our Customer Serivce! When a customer has a problem with their order. The last thing they want is a customer support person giving them grief and not helping them resolve the issue.
And if someone gets frustrated enough they will create a blog.
Just wanted to say good for you Ed.
I’m also having a similar problem where I placed an order, for an account, and have yet to receive anything. It’s been a week and I’ve sent multiple e-mails which are rarely responded to, and when they are it’s a