Banned from Chaotic Game

My son, who has spent the last few months getting excited about the Chaotic game, was banned from the game last week for trying to enter his cards.  I had ordered a big box of cards from eBay, including both starter decks and a case of 24 cards.  Part of the “fun� of the game is the player then has to manually enter each unique number on every card.

I guess they have installed something that is supposed to stop people from hacking the system and putting BS numbers in.  But since Michael is not an experience data entry person at 13 years old, he may have made a few mistakes while entering the hundreds of cards.  So the game has banned him.

We have sent a trouble ticket to the support staff, but it’s now been 4 days and we have not heard back.  I’m guessing we won’t get a response.  This game has been plagued with delays and bugs, and I’m guessing this is just yet another one.  I’m not overly surprised since they have actually built an online game in .net, which is pretty faulty logic to begin with.

Has anyone else had issues being banned from the Chaotic card game online?

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52 Responses to “Banned from Chaotic Game”


  1. 1 James caldwell Nov 26th, 2007 at 3:48 pm

    I’m sick of the online game because they keep on banning me for no reason.so I just want some dang real card not online cards.

  2. 2 Klancy Kennedy Dec 3rd, 2007 at 4:01 am

    That’s a problem that is becoming more and more common… and it’s a sad one. If someone has a North American Warcraft Game code, and they try to make an account from an IP address with a location outside of Blizzard’s North American region, the account may be quickly banned. One guy got banned within 72 hours. Lately, they just do a preliminary check on your IP to see what’s up and stop you from even starting.

    However, there’s also people that travel the world. Go to the wrong region and play WoW once, you may be permanently banned without warning. (Especially true for China, were most professional gamers live since this is the heart of the gaming industry.)

    I remember the good ol days when companies just left gamers alone.

  3. 3 chaotic player Jan 6th, 2008 at 1:25 pm

    you get baned for 5 minutes after entering 3 one s wrong its hapens to me alot 5 mintus!!!!!
    not forever!!!!

  4. 4 Potential Player Jan 9th, 2008 at 7:55 pm

    I’d contact one of the administrators. There are a lot of parental features in this game. I created an account and my son has one. I like participating with him so I know what it’s like. Except we are having issues with the software and cannot play at all. They are working on the problem and are fixing it soon I hope. This game is still only in the Beta process right now and you have to realize there are going to be a lot of mistakes, bug and growing pains before they get everything sorted out. But I’m pretty sure they will un-ban people pretty quickly if there were some misunderstandings because there are bound to be at this point. We haven’t gone out and bought any card decks yet I’m waiting till we give this a try to see if the little guy likes it. So good luck to you.

  5. 5 susan Jan 16th, 2008 at 5:38 pm

    Hi, my son has autism and does not have friends to play trading card games with. He wants the Chaotic cards to play with his dad. I know nothing about these things so please pardon my ignorance. What he has asked me is to really play the tcg, does he need several other people to play with, or is it something he could actually play just with his dad?

  6. 6 Ed Jan 16th, 2008 at 10:13 pm

    Susan - From what I understand Chaotic is more about playing online, which of course his dad can help him with. His dad can also buy cards and play against him.

    My son also plays Yu-gi-oh, which is something you play with cards and people.

    Depending on how old your son is, you may want to look into something like World of Warcraft. That is something where both he and his dad could have characters and play with each other online. My son and I enjoy playing that sometimes as well. It’s a bit more collaborative than Chaotic or other TCG.

  7. 7 Chaotic|Blargers Jan 17th, 2008 at 12:44 pm

    Hi Ed,

    I’m a Customer Service Representative from Chaotic Support. We came across your blog as we were doing an internet search for Chaotic-related sites and info. I notice you wrote this back in October, so I wanted to follow up with you.

    When you wrote this blog, it was a few days after the game’s beta release. At the time, we were bringing our un-banning tool up to date. We have the automatic banning in place to protect our users and their cards by preventing people from trying to enter false codes too many times. When a user is banned from entering codes, we will un-ban them as soon as we receive a support ticket. If your son is still banned, go ahead and send me an email at ChaoticSupport@tcdent.com, or you can submit a HelpDesk ticket at http://www.chaoticgame.com and we will be sure to fix the issue right away. If you have any other questions or concerns, let me know those as well.

    I look forward to hearing from you.

    - Chaotic|Blargers

  8. 8 Khlieeq Jan 21st, 2008 at 5:27 pm

    You’re meant to get a “Master Code” in the starter decks that let you upload the whole set apart from for the four rare inserts.

    Anyway the game’s still in beta, so you’ve got to reserve judgment until it’s officially released.

  9. 9 Ed Jan 21st, 2008 at 8:59 pm

    Khlieeq - We tried the master code, but the system wouldn’t accept it.

  10. 10 Jerome Jan 25th, 2008 at 4:22 pm

    I dont have windows xp

  11. 11 Jerome Jan 25th, 2008 at 4:24 pm

    can you help me with the game

  12. 12 mohamed Jan 29th, 2008 at 4:35 pm

    YEA I KNOW MY SON LOVED CHAOTIC BUT IT BANNED HIM FOR ENTERING SOME CARDS RONG AND ITS NOT HIS FALT HE HAS LOW VISHTION SO THEY SHOULDENT DO THAT AND KNOW IT BEN OVER A WEEK AND HE IS STILL BANED HOW LONG DOUSE THIS EVEN TACK

  13. 13 Jerome Jan 30th, 2008 at 7:03 am

    how can i play chaotic

  14. 14 Jerome Jan 30th, 2008 at 7:08 am

    I am not band but it wont let me play and it keeps n saying this
    Please locate the email from noreply@chaoticgame.com that was sent to your provided email address after registration and click the activation link “Click here to activate your account”. This will allow you to use the site. and it wont dwonload i dont have windowsxp

  15. 15 Jerome Jan 30th, 2008 at 7:09 am

    it keeps and saying this to An unknown error has occurred. Account: ‘Hotmail’, Server: ‘http://services.msn.com/svcs/hotmail/httpmail.asp’, Protocol: HTTPMail, Server Response: ‘Access to Hotmail via Outlook and Outlook Express now requires a subscription. Please sign up at http://join.msn.com/general/Email‘, Port: 0, Secure(SSL): No, Error Number: 0×80004005

  16. 16 Jerome Jan 30th, 2008 at 7:10 am

    I am all reddy a member

  17. 17 Jerome Jan 30th, 2008 at 7:12 am

    send my kids email to my email Jeromw20_weir@hotmail.com his does not work any more

  18. 18 Jerome Jan 30th, 2008 at 7:12 am

    not me you

  19. 19 Jerome Jan 30th, 2008 at 7:13 am

    why cant you help

  20. 20 Jerome Jan 30th, 2008 at 7:15 am

    i ment send the email to Jerome20_weir@hotmail.com

  21. 21 Jerome Jan 30th, 2008 at 7:16 am

    help me els i will report you

  22. 22 Jerome Jan 30th, 2008 at 7:17 am

    thats it im reporting you

  23. 23 Ed Jan 30th, 2008 at 10:30 am

    WTF is up with Jerome? I don’t have any answers for you here Jerome, try getting Chaotic help with their support.

  24. 24 mohamed Jan 30th, 2008 at 3:48 pm

    hey ed can u help me read my thing up ther and try to help ok thanks

  25. 25 mohamed Jan 30th, 2008 at 4:19 pm

    please help me ok ed

  26. 26 Ed Jan 30th, 2008 at 4:52 pm

    Mohamed - I’m afraid I don’t have much to offer here. We just kept sending email to support at Chaotic until his account got unlocked. There is a comment above from someone from Chaotic who says they have fixed this issue. His email is ChaoticSupport@tcdent.com. I would email him and ask if he can unlock your son’s account.

    Good luck. Let me know how it goes. I know it’s frustrating to see your son disappointed.

  27. 27 Bradley Jan 31st, 2008 at 11:08 am

    hey i creaated 3 accounts and then when after i put in all my information like email and my log in id and pass after that its spose to say or at least give me the email to verryfire it but no it just freezes up plz email me back at bradley385@gmail.com if you can help me orgive me a noob account that arleady works

  28. 28 cool Feb 5th, 2008 at 5:32 pm

    im chaotic master and i have chaor.lord van bloot,maxxor and happtad
    and all ultra rares all of them i have every card but not lava pond

  29. 29 deafboy Feb 7th, 2008 at 5:03 pm

    i tried to enter the code,my program is vista and i did upload but it wont works. I got banned for 5 min. Guys i need help on code i cant find the checkbox on the code for new cards.

  30. 30 deafboy Feb 7th, 2008 at 5:04 pm

    can u help me, but my program is not xp.

  31. 31 deafboy Feb 7th, 2008 at 5:16 pm

    What is taunt and how can i get character i did get code for character but i tried to uplod and slect all.i looked at help so i clicked for trannsfer code there is 4 i couldn’t find it.

  32. 32 deafboy Feb 7th, 2008 at 5:17 pm

    Ed please read what i say, and help me.

  33. 33 deafboy Feb 7th, 2008 at 5:17 pm

    and i am deaf.

  34. 34 Ed Feb 7th, 2008 at 6:15 pm

    deafboy - I don’t play Chaotic so I can’t help you. Sorry and good luck.

  35. 35 deafboy Feb 8th, 2008 at 3:17 pm

    Oh ok.

  36. 36 mohamed Feb 8th, 2008 at 5:51 pm

    ed i try what you said it wont let me can you do it for me please

  37. 37 Ed Feb 8th, 2008 at 8:39 pm

    Mohamed - I never heard back directly from them either, so don’t really have much that I can do. Just keep emailing them until they fix the problem.

    It looks like Chaotic is very lacking on their customer service.

  38. 38 Ed Feb 8th, 2008 at 8:41 pm

    I guess I need to clarify things here. I am not associated with Chaotic in any way. My son plays their game…that’s it. It seems like some people think I have some sort of insight into the company. I really can’t help anyone with problems with the game.

  39. 39 al Feb 15th, 2008 at 3:38 pm

    YEA I KNOW MY SON LOVED CHAOTIC BUT IT BANNED HIM FOR ENTERING SOME CARDS RONG AND ITS NOT HIS FALT HE HAS LOW VISHTION SO THEY SHOULDENT DO THAT AND KNOW IT BEN OVER A WEEK AND HE IS STILL BANED HOW LONG DOUSE THIS EVEN TACK..

  40. 40 Jaron Mar 9th, 2008 at 9:07 am

    I hate that stupid website. It keeps saying that I need to go to “noreply@chaoticgame.com.” Also it keeps saying that I MUST check my junk/spam folder to actually get into the website and I don’t even have a junk/spam folder. Could u help me?

  41. 41 tyree Mar 19th, 2008 at 6:03 pm

    i just had started my chaotic and it is keep on saying i have to go to noreply@chaotic.com and all i wont to do is play people on chaotic but how do i get started playen people .

  42. 42 Chaos Chao Mar 26th, 2008 at 9:45 am

    Jerome, u can’t report someone for not responding to a question they can’t answer. And Ed, the game has a few bugs. the chaotic pad program needed to play keeps shuting down on me because there are too many people on at one time. Be patint, and I’m positiv that your problem will be solved.

  43. 43 christian Apr 2nd, 2008 at 2:49 pm

    i just had started my chaotigame but it keeps sayng i have to go to noreply@chaoticgame.com

  44. 44 alejandro Apr 10th, 2008 at 6:36 pm

    i just had started my chaotigame acount but it keeps sayng i have to go to noreply@chaoticgame.com

  45. 45 Chaotic player Apr 13th, 2008 at 2:50 pm

    help the chaotic pad keeps saying i cant play- i have directx9.0 and GeForce4!!!

  46. 46 christian Apr 15th, 2008 at 7:58 pm

    wen aym goyn to use my chaoticgame

  47. 47 luis Apr 25th, 2008 at 1:58 pm

    I need to play chaotic

  48. 48 jade May 24th, 2008 at 11:27 am

    please can i play the game

  49. 49 miguel1231 Jul 6th, 2008 at 6:34 am

    i really want to chaotic!!!!!!!!!!!!!

  50. 50 yasser Jul 17th, 2008 at 6:04 pm

    hi i only send this to say the others boys than i want to play chaot game is really good and good luck

  51. 51 hunter1992 Jul 19th, 2008 at 8:53 am

    it wont let me play cause it wont even download it always freezes

  1. 1 My Ghillie » Banned from Chaotic Game Pingback on Oct 31st, 2007 at 3:13 am

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