I seem to be a lighting rod of litigation lately. The latest stems from our friends at Gamepal who don’t like the fact that I have shared my experiences with their service. As some of you might recall, I used their service for a World of Warcraft account to level up a character for me. While they had control of the account, it was banned. It could have been because they used bots, or maybe some sort of foreign IP detection, or whatever. But the end result was that I was banned.
After complaining to Gamepal about my account, I was told that they were not responsible. They wouldn’t even issue a refund. So I wrote a post about my experiences. That post has become one of my more popular posts, in large part because I now rank #2 for the term, “Gamepal”. Not too far below me is a Rip off Report about Gamepal.Â
So at 1:06 AM on a Sunday, I get an email from their “corporate counsel” demanding that I take the post, which now has over 70 comments, down. Â Here is a little quote:
“We have repeatedly asked Ed Shull, owner and administrator of the domain http://www.oneblogtoomany.com to stop spamming, defaming, slandering, providing damaging and harmful information including Gamepal, Inc. employee and location information, posting ways to fraud our site, posting false information across the internet about Gamepal, Inc., and allowing false accusations against our company.”
That is one long sentence! Well, I have not spammed them or done anything else here. I posted my own experiences with their company. Obviously the comment section is filled with a lot people who have shared negative experiences as well.  My response is below:
“This is a blog post I wrote about my own experiences. It is 100% accurate. This is my blog and I am certainly free to share my personal experiences with the world through it. If you don’t like what I have to say than you should have treated your customers better. I have received comments that contained personal information (phone numbers and addresses) about your management. I have not posted those as a courtesy.”
They have given me a deadline of 11/25 to take down my blog post. Obviously I’m not doing any such thing. This is my blog, I have been 100% honest, and I have every right to say what I like. And to be honest, some of the most popular blogs out there got that way because they were sued by idiots just like these. So I guess I hope they do file a lawsuit.
To be fair I should mention that a couple months back someone from Gamepal offered up a refund. And to be nice I gave them a chance to clear their name. How I was unwilling to take down my post, I did offer them the chance to level up a character to prove they don’t get every account banned.  They decided they didn’t want to accept the challenge. I think it’s clear why.
Here is some friendly advice for Gamepal. If you want to protect your brand online, start by treating your customers well. And when you see something from a customer that is negative, try to resolve the situation amicably.  All you’re doing here is fanning the flames. There is now another negative post about you that will strengthen my position in the Google rankings for your name. And I have once again referenced the Rip Off Report article, which will make that possibly move up another spot in Google. This is also being tagged in Technorati, which will now go out to anyone who checks for info on Gamepal, or World or Warcraft. And if you file a suit, this will get picked up by other news agencies, and you will have a lot of very popular sites talking about my review of your service.
And another tip, a real lawyer cost about $100 to send out a short email and a certified letter. It’s well worth the expense if you’re trying to intimidate someone. Your letter looks cheesy.
Technorati Tags: gamepal, ed shull, world of warcraft
Ed I posted before,
You did something that is strictly against the rules of WOW, in that you got a character power-leveled,
you know/knew the risks (played 2 years, ofc you do/did)
You paid the highest price and that is you lost your account.
Ok, you didn’t get your money back but thats part of the risk taken and you took it.
Bud, deal with it, and leave the poor farmers alone, its Christmas and they gotta eat to y’know.
Later.
Great post Ed, well said
just checking to see if the above would be added or deleted, seems nothing I write now is put up but we’ll see the site has been acting very funny.
Yeah.. gamepal is a joke, for one you can write any thing you want its called freedom of speech, 2 got news for ya gamepal nothing that was stated is false, your a horrible company, you treat your customers like crap, you fail to produce your products, and when you do they get banned. if any thing we should sue you for false advertising. and yes gamepal i stole back accounts that i sold to you because you tried to screw me. if you want to press charges go right ahead my lawyer would have a field day with your ass, you dont have any legal right to those accounts because they are SOE’s accounts not yours. and you know what…i think i might start a website of my own… ill name it somthing close to gamepal.com and ill link this and every other fraudulent report that gamepal has out there. you have a problem with me gamepal email me and tell me all about it morbizzon@hotmail.com
“including Gamepal, Inc. employee and location information” BY the way gamepal… all of this information is public knowledge, AND i believe i saw some sort of locations on your website…not sure though…
Sean - I manually approve each post to keep out Spam. But good job looking like a fool.
You’ve handled the situation very well. While I don’t approve of power-leveling, it would be stupid to say that no one does it. I’m angry that they ripped you off, I’m glad that you and others are speaking out. You paid for a service that they didn’t provide, so you should get some type of refund (since they can’t compensate you for the many hours you played on the character before it got banned).
You rock. Keep it up, consumers support you. The only people who want you to take it down are those who are responsible for ratting out their customers in the first place.
Way to go Gamepal. I’m sure you’ll have lots of customers now. Enjoy.
Mandy - Thanks for the comment. I do get some people who don’t get why I’m upset. As I have mentioned before, I’m not mad at Blizzard for banning me. I tried to go around the rules, and I got nailed. A little harsh, but I get their point. But…Gamepal simply didn’t finish the job. They were supposed to level me up to a certain level, and they didn’t do that. So how I can’t hold them completely responsible for my account, they didn’t do the work for the money I paid them, so I should have gotten a refund.
I guess that’s just going over the point again for no real reason. Thanks for the nice comment. It does look like the post, and mostly the large volume of unhappy comments from Gamepal customers is detouring some business from them.
-”posting false information across the internet about Gamepal, Inc., and allowing false accusations against our company.â€
Yeah…sure gamepal…which of the statements are false? one or two? cuz I’m SURE I’m not the ONLY one you screwed over…
I found a thread where they were advertising and shared a few links for you, Ed. Check it out! http://www.buysellmmo.com/viewtopic.php?p=118384
Additionally, your blog is now mentioned in my forum and I front-paged the story with my RSS feed to spread the word.
I too got screwed by gamepal. I purchased an account for over $600.00 from them, received login and password, was promised the rest of the info in 30 days. Guess what over 2 months later, over 100 emails and nothing back from them. The account is useless without the email, password, secret question etc. They suck and I will do everything in my power to get them back. They have no contact info except email and live chat which is useless. Anyone who can help???
home office phone no. (919)757-9648 call them like a collector over and over